Holiday Classes and Coaching
1.1 Holiday Programmes are one day 9am-3pm booked online.
1.2 Holiday Workshops are 90 minutes in length, booked online.
1.3 Holiday Coaching is 30 minutes in length, booked online.
2.1 Prices are listed on the Ten Feet Tall website and payment is online.
2.2 Your place on the holiday programme, workshop or coaching class is reserved once payment has been made.
2.3 There are no refunds for withdrawal from the holiday programme, workshop or coaching for sickness, injury, holidays or a change in personal circumstances.
2.4 Ten Feet Tall may choose to offer a 50% credit if the withdrawal is made more than 7 days prior to the programme, workshop or class. This credit is for holiday programmes only.
2.5 There is no refund for missed coaching classes for any reason. Coaching can be rebooked within 48 hours, one time only.
2.7 Should there be a lockdown at the same time as a scheduled holiday programme -Ten Feet Tall will offer a credit to be used on another holiday programme or coaching class within the calendar year.
Health and Safety
4.1 Ten Feet Tall takes all practicable steps to ensure the safety of its students and teachers and to provide a safe learning environment.
4.2 Ten Feet Tall requires parents to enter correct contact information including emergency contacts.
4.3 Should court ordered custody arrangements be in place - Ten Feet Tall requires the necessary information to ensure the children are picked up by the appropriate parent/guardian.
4.4 Ten Feet Tall will not let children go home with an adult that is not detailed on the enrollment form.
4.5 Ten Feet Tall is not liable for personal injuries sustained or any loss or damage of personal property.
4.6 It is the parent's responsibility to notify the Ten Feet Tall of an injury/ medical condition/s prior to the programme, workshop or class.
4.7 Ten Feet Tall teachers are not responsible for supervision of students outside the holiday programme, workshop or class time.
4.5 COVID19 Policy:
- All Ten Feet Tall teachers are fully vaccinated.
- Ten Feet Tall teachers will not attend the programme if they have symptoms of Covid.
- Students who are unwell for any reason, will not be allowed to attend Ten Feet Tall holiday programmes and will be sent home.
- Hand sanitiser is available for students to use in class on arrival and at break times.
- All students must wear a mask.
- Ten Feet Tall Teachers will avoid-physical contact and activities that require physical contact in all classes.
- In level Red - parents are not allowed to enter the hall -a video will be sent home.
Photography, Filming, Information Sharing
Please send email@example.com an email should your NOT give your consent to the below:
5.1 By enrolling your child in a holiday programme, workshop or coaching class, you give your consent for photos or videos to be taken of your child.
5.2 Photos/Video may be shared in private class groups for parents.
5.3 Photos/video of holiday programmes, workshops or coaching class activities may be used by Ten Feet Tall for promotional and publicity purposes on its website, facebook or instagram site. Students will not be named in these instances.
Online Coaching using Zoom
6.1 Zoom codes can be accessed on our website here.
6.2 Should students miss the class there is no refund or class credit - Ten Feet Tall may choose to offer a catch up class.
6.4 Ten Feet Tall may record some or all of the Zoom class to be shared with the families of students in the class or for teacher training. No video will be used for promotional purposes.
It is the responsibility of the student’s parent, caregiver or guardian to ensure that Ten Feet Tall has current contact details for the student in our care. Please ensure the contact details are correct, kept up to date and include: full name, phone number and email, and date of birth for students under the age of 18. These details will only be held by Ten Feet Tall and will not be passed on to any third parties other than Ten Feet Tall teachers or staff, or as required by legislation
8.1 Ten Feet Tall collects personal information about students (and parents/caregivers of students under 18 years old) when you enrol for our classes.
8.2 All information is held at our office – 26 Te Wharau Drive, Greenhithe, Auckland. Under the Privacy Act 1993 you are entitled to have access to and request correction of this information.
Ten Feet Tall's Terms and Conditions can change at any time. Any changes will be communicated to parents prior to the holiday programme or coaching class starting.